AI Employees & Agents
Your next hire takes 60 seconds. Your last one might too.
Syntic Workforce is the platform that runs AI Employees alongside your human team. Named staff. Persistent memory. Every channel your customers use. Built on Amara, our own frontier model — not a wrapper on someone else's API. Hire one in 60 seconds or deploy a fleet of thousands. Either way, it runs in production from day one.
The Directory
1,000+ AI professionals, ready to hire today
Browse the largest catalog of pre-built AI professionals in the world. Every role is pre-configured for the job — the skills, the tone, the compliance posture, the channel coverage. Pick one, name it, point it at your knowledge sources, and it starts working. No prompt engineering required. No integration sprint. No demo track.
1,000+ roles across every department
C-Level, Operational, and Advisory tiers. SDR, Receptionist, Collections Agent, Customer Support, Legal Analyst, Financial Advisor, Recruiter, Researcher, and 990+ more. Each pre-configured for the job, the compliance requirements, and the channels it runs on.
Name your staff, configure their character
Give your AI Employee a name, a voice, a personality, and a language. Choose from 16 languages. Set their knowledge sources, their content policy, their approval requirements. They show up in your org chart with a title and a reporting line because they are staff, not a chatbot.
Build custom Employees with Forge
Syntic's visual builder. Custom system instructions, personality tuning, per-Employee LLM tier selection across Amara Standard, Amara Reason, and Amara Quick. Build once, deploy everywhere.
Billing scales with the number of AI Employees in production — not with seats, not with users, not with features. Overage at $0.80 per Employee per month. No surprises.
Channels
Every channel. One Employee.
Your AI Employee doesn't live in one inbox. They work across every channel your customers already use — and every conversation, regardless of where it starts, lands in a unified thread with full context. Voice to SMS to email to WhatsApp, without losing the thread.
Voice
Carrier-grade inbound and outbound. Real-time AI voice with sub-second latency, natural barge-in, and custom call greetings. TCPA and A2P 10DLC compliant. Voicemail detection. Powered by the Syntic AI Call Center.
Talk
Call your AI Employee directly. Pick up the phone, dial your staff, and converse live. Streaming real-time voice with natural interruption. Resume-by-phone picks up exactly where the last conversation left off.
SMS
Broadcast, drip, and 2-way conversations with opt-out enforcement.
IMAP and SMTP threading with deliverability monitoring on your domain.
Twilio Business sender with approved Content Templates.
Web chat
Embeddable widget that hands off to voice or email mid-conversation.
Slack
OAuth + Events. Your AI Employee answers in channels and DMs.
Telegram & Discord
Same Employee, same memory, every chat surface your customers prefer.
Production-grade
Built for production. Not for demos.
The AI category is full of impressive screenshots. Syntic Workforce runs in production — handling real calls, real customers, real regulated workflows, at real scale. Here's what makes that possible.
Persistent memory
Every AI Employee remembers every customer they've spoken with, across every channel, across months. Semantic recall. No re-introduction required on the next call.
Eval-gated deploys
Every configuration change runs your evaluation suite before going live. Regressions above threshold block the deploy — not your customer's call. You define the threshold. The platform enforces it.
Multi-tenant + team-ready
Org-scoped Employees, knowledge, billing, and access. Owner / Admin / Member / Viewer roles. SAML and SCIM on Enterprise.
Audit logs + GDPR
Every action logged for the regulator. PII redaction and full data export on demand.
Dedicated runtime per organisation
Every Syntic customer runs in an isolated runtime. No shared inference. No cross-customer data access. Pick your region — US or EU. Your data never touches another customer's environment.
- Dedicated runtime per organization
- Region selection — US or EU data residency
- Per-project scoped API tokens
- Real-time cost meter + cost-by-Employee dashboard
- Rate limiting + auto-topup
- HIPAA-eligible with BAA on request
AI Cloud Agents
Build, orchestrate, scale
AI Employees handle roles. AI Cloud Agents handle tasks — focused, repeatable, scalable. Build an Agent for a specific workflow, group Agents into Teams with intelligent routing, and orchestrate the whole thing visually on the Canvas.
Canvas. Drag-and-drop visual orchestration for multi-Agent workflows.
Workflows. Trigger via manual action, schedule, webhook, or event. Chain Agents into multi-step jobs with human Approval gates at any step.
Teams. Group Agents with lead, round-robin, specialty, or smart dispatcher routing.
Council. Structured multi-Agent deliberation for high-stakes decisions where a single AI judgment carries too much risk.
Agent Executions. Every run recorded with full input, output, and step-by-step trace for complete observability.
Knowledge
Workforce knowledge base
Your AI Employees answer from your content, not from generic training data. Upload your documentation, your SOPs, your product data, your compliance materials — and every Employee in your Workforce draws from it. Per-Employee access controls, org-wide sharing, automatic versioning, and a hybrid search layer that combines semantic and full-text retrieval. Every conversation that happens on the platform feeds the knowledge graph.
Ingest everything
PDF, DOCX, Markdown, CSV, and more. Documents version automatically. Access controls determine which Employees can see what. Uploads go live in minutes.
Workflow automation
Cron, webhook, and manual triggers chain AI Employees into multi-step jobs. Step-level execution history with cost tracking.
API — build on Amara and the Syntic platform
The Syntic API gives developers and third-party applications direct access to Amara and the Workforce platform. 23+ public REST endpoints. OpenAPI 3.0 spec. Webhook subscriptions signed with HMAC-SHA256. Per-project scoped API keys. A 15-endpoint Syntic Agents wrapper for direct runtime control. If you're building a product on top of Syntic — or integrating AI Employees into your own platform — the API is how.
Syntic Code — AI for your engineering team
Syntic Code brings Amara into your development workflow. The Syntic Code CLI runs in your terminal — write, debug, and ship code with an AI that understands your codebase. Syntic Code Desktop includes the CLI built in, alongside access to the full Syntic platform, in a single desktop client.
For engineering teams running Syntic Workforce: your AI Code Engineer is in the Directory. For developers building on Syntic: the CLI and Desktop App are how you work.
Team and Enterprise plans
Shared subscriptions, per-org usage, role-based access, SAML and SCIM SSO on Enterprise. Predictable pricing that scales with Employees in production.
Your AI Workforce starts with one hire.
Pick a role from the Directory. Name your Employee. Configure their voice, their knowledge, their channels. Deploy in 60 seconds. Scale to thousands when you're ready. Every deployment runs on a dedicated runtime, on Amara, with full audit trails, eval gates, and human oversight built in.