Syntic Academy
Learn to build, manage, and scale with Syntic.
Self-paced courses, video walkthroughs, and hands-on workshops from the team that built Syntic. Whether you're an everyday user, a builder deploying AI Employees, a developer building on the API, or a leader designing an AI org chart — there's a track for where you are and where you're going.
Where to start
Find your track
I use Syntic day to day
start with Foundations
I build and deploy AI Employees
start with Builders
I lead a team using Syntic
start with Leaders
I'm a developer building on the API or CLI
start with Builders — API and CLI courses
I'm deploying for a specific industry
start with Verticals
2 courses
Foundations
Syntic Foundations
The mental model behind the AI Workforce — Employees, Agents, Skills, and how they fit together.
Your first AI Employee
Hands-on: hire, brief, and dispatch your first Employee — from blank workspace to first win.
4 courses
Builders
Skills, deep dive
Author, test, and version production-grade Skills your whole org can rely on.
Building with the Syntic API
From first call to production agent — streaming, tool use, structured output, and orchestration.
Studio Skills workshop
Ship a real Studio Skill: panels, slash commands, and bi-directional Employee calls.
Advanced prompting and evaluation
Reliable behavior at scale — eval sets, regressions, and tactical prompt engineering.
2 courses
Leaders
2 courses
Verticals
AI Call Center for collections
FDCPA-compliant phrasing, objection handling, payment negotiation, dispute handling, and audit trails. Everything you need to run a compliant AI collections operation.
AI Employees in healthcare
Front desk setup, prior authorisation workflows, clinical documentation, HIPAA controls, and BAA requirements. Built for practice managers and healthcare operations teams.
Train your whole team.
Individual learning gets you started. Team learning gets you to scale. Enterprise customers get cohort-based onboarding with your real data and workflows, custom curriculum built around your specific deployment, dedicated instructors from the Syntic team, and a completion dashboard so you know where your team actually is.
Most enterprise onboarding programs run 4 to 8 weeks and cover the courses most relevant to how your organisation uses Syntic — not a generic walkthrough of every feature. Talk to us about a learning plan for your org.